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The Nishat Hotel is the first ever hotel to be awarded the prestigious ISO 9001 certificate in a grand event on 15th July 2022. Nishat has always been looking for excellence to benchmark its standards against its competitors in the hospitality industry. The day had finally come when Nishat got to celebrate its tireless achievement.
ISO stands for the International Organization for Standardization, responsible for developing and publishing international standards across the globe. ISO serves in various aspects of management which include the following:
The Nishat Hotel is very fortunate to pull together all the service standards since the first day and managed to uphold the quality with persistence to join the ISO Quality Management family.
It takes a lot of essential steps and firm decisions without risking or compromising the quality standards to achieve an ISO certification.
ISO 9001 is the set criteria for the quality management system, which determines that all customers consistently get the best quality services and products. The standards for continuous improvement are updated through the organization’s procedures.
The FSMS accreditation strictly relies on the definitive food safety standards, which the ‘Food Safety Auditor’ audits. However, with the growing time and expanse of the businesses, customers are more educated about their preferences. They require continuous improvement when it comes to hygiene, quality of food, and kitchen safety.
Hazard Analysis Critical Control Point (HACCP) is a specialized program regarding preventive quality assurance that is strategically designed to provide increased control and monitoring during critical stages of the food processing chain, including sourcing, preparation, processing, packaging, manufacturing, and storage, transportation, distribution, and handling.
Getting the prestigious ISO 9001 certificate and crowning the label of ‘first ever hotel’ takes a lot of hard work, persistence, and efficiency. The faster the time becomes, the deeper we are rubbed with the values and expectations of our guests and visitors. The Nishat Hotel was always meant for people who crave more, who choose to get rich experiences. We believe in enriching personalized customer experiences and going off-script when delivering unbeatable quality standards. The golden path to the excellence where we stand today is built by the craftsmanship of the workers, a collaboration of every department, the expertise of the managers, the artistries of our chefs, and the tireless duties of every employee at the Nishat Hotel for making the entire hospitality proud and making Pakistan proud.
Whether you work with us, live with us, stay with us, or discover with us, Nishat Hotel is unrivaled in fulfilling customer satisfaction and leaving an impression that lasts with its guests for a lifetime. We firmly believe that life is more prosperous when you genuinely believe in providing the best and strive to make it happen for everyone connected to us. The entire family of Nishat Hotel is incredibly proud of the ISO certification and geared up to win many more in the future.